Information privacy Policy

In order to respect and protect the rights of users, EFFEGI is committed to protecting the privacy of customers’ information. Please read the “privacy policy” below to understand the commitment we make.

1. Collect customer information
Information collected on the EFFEGI website is used for the following purposes:
– Support and answer customer questions when buying products at EFFEGI.
– Order processing
– Delivery to your home or to the construction site.
– Conduct customer survey care after purchase.
– Customize and upgrade website content and interface
– Carry out promotional activities related to products and services of EFFEGI
We are committed to collecting only necessary and relevant information for the transaction between us and you. You can visit the website without having to provide any personal information. The information you need to provide us includes:
– Last name
– Delivery address
– Email address
– Mobile phone number.
In addition, we use the information you provide for the purpose of supporting customer account management, sending promotional and marketing information. You may cancel such information at any time by using the unsubscribe functions in the promotional messages.
You must ensure the accuracy and legality of all information provided, EFFEGI is not responsible for all legal and declared information.

2. Scope of use of personal information.
The above information will be used for one or all of the following purposes:
– Delivery of goods you have purchased at EFFEGI.
– Delivery notice and customer support
– Provide product-related information
– Process orders and provide services and information through our website at your request.
– In addition, we will use the information you provide to support customer account management;
+ Confirm and execute financial transactions related to your online payments;
+ Check data downloaded from our website;
+ Improve the look and/or content of the website sections and customize them to make them easier to use;
+ Identify visitors to the website;
+ Research on user demographics;
+ Send you information that we think will be useful or requested by you, including information about products and services, provided you agree not to object to being contacted for purposes of above.
– We may share your name and address with our courier or supplier in order to deliver your order.
– When you register as a member on our website, we will use your personal information to send promotional and marketing information to you. You may unsubscribe from such communications at any time by using the unsubscribe function in the promotional messages.
– Payments that you make through the website will be processed by our company. You must provide them with correct information and let us know if there are any changes.
– You can check your order information by logging into your own account on the website and you need to ensure that the information is accessed confidentially and not disclosed to a third party have the right to. We will not be responsible for any misuse of the password unless it is our fault.
– We store all information entered by you on the website or sent to us. Such information will be used for the purpose of responding to customer requests, making appropriate suggestions for each customer when shopping at EFFEGI, in order to improve the quality of goods and services, and to communicate with customers. you when needed.
– In addition, transaction information including: purchase history, transaction value, shipping and payment methods are also stored by us to solve problems that may arise later.
– We will not share customer information except in the following specific cases:
+ We only release account information and other personal information when we are confident that giving such information is in accordance with the law, protecting the rights and property of service users and EFFEGI and other third parties.
+ Upon legal request from a government agency or when we believe it is necessary and appropriate to comply with legal requirements. It certainly does not include the sale, sharing that leads to the disclosure of customers’ personal information for commercial purposes in violation of the commitments set forth in our Customer Information Privacy Policy. .

3. Privacy of personal information.
EFFEGI ensures all your personal information is kept safe. We protect your personal information by.
– Encrypt the information you enter.
– It is important for customers to protect themselves against access to password information when you share a computer with many people. Then you must be sure to log out of your account after using our service.
– We also commit not to intentionally disclose customer information, not to sell or share customer information for commercial purposes.
– Customers should not exchange their payment and delivery information with any other third party to avoid information leakage

– When using the same computer with many people, please log out of your account when not using our Web services anymore to protect your password information yourself.

– In addition, customers absolutely must not use any form to interfere with the system or change the data structure. EFFEGI strictly prohibits the distribution, dissemination or promotion of any activities to interfere, destroy or infiltrate the data of the website system.

– Any violation will be stripped of all rights and will be prosecuted before the law if necessary. All your information in the system will be kept confidential by us, but in case of legal requirement, we are required to provide this information to law enforcement agencies.

– Our customer information privacy policy is only applied at EFFEGI, not including or related to other third parties

4. Information storage time.
We will store the personal information provided by the customer on our internal systems during the course of providing services to the customer or until the purpose of collection is fulfilled or when the customer requests it. Request to cancel the information provided.

5. Policy changes.
We reserve the right to change, modify this privacy policy at any time, any changes to this policy will be posted by us on our EFFEGI website.
If you are not satisfied with our handling of your inquiry or complaint, please contact us:

6. Contact information
EFFEGI is very interested in the interests of customers in the protection of personal information, so in case you have comments and questions related to our privacy policy.